Help center
We are dedicated to turning your idea into a reality. Whether you choose to subscribe to our priority support or engage with our community members, you will never be alone.
Priority support
Our team of top-notch engineers is here to provide everything you need, including conference calls, remote troubleshooting, expert advice, and more.
Basic support
If you haven't chosen to subscribe to our priority support, you are still entitled to our basic support, which includes an online ticketing system for JointJS customers and help from community members for everyone.
Debug by yourself
Chances are that we already answered your question. Use the search bar at the top of the page or have a look at our helpful resources.
Community
Looking to connect with other developers and diagramming enthusiasts? Be part of our community, ask questions, offer help to others and share your passion.